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Privacy Policy

Privacy Policy



This page describes the privacy policy of the website followmetoledo.com (hereinafter referred to as "WEBSITE"), owned by Margarita López Arroyo (hereinafter referred to as "OWNER"). By visiting and using this WEBSITE, the visitor or user (hereinafter referred to as "USER") accepts this privacy policy in its entirety. The information and terms of this policy are subject to change at any time, and USERS are advised to visit this page regularly.


This page details how the OWNER collects, uses, and protects the personal data of visitors and users of the WEBSITE.


The OWNER is committed to the security of USER's personal data by adhering to all terms of this privacy policy, detailed as follows:



1. What types of personal data do we collect from our users?


  • Name and email address
  • Phone number, physical address, city, and country



2. How and when do we collect personal data?


  • When the USER registers on the WEBSITE or fills out any contact form or newsletter subscription, the OWNER is authorized to collect their name and email address.
  • When the USER makes a purchase of a physical product on the WEBSITE, they must fill out a form with their phone number, address, city, and country.



3. How does the OWNER use the user's personal data?


  • The OWNER collects personal data in order to provide the USER with information related to their personal interests and/or information related to products or services of interest to the USER.
  • The OWNER sends communications via email with important messages about the user's account, their orders, and promotional messages about the products and services of the WEBSITE.
  • The OWNER uses data such as phone number, address, city, and country to send physical products to the USER through a logistics company.
  • The OWNER uses data such as name and email address to provide a personalized experience to the USER on the WEBSITE.



4. How do we protect user information?


  • At no time will the OWNER share or transfer USER's personal data to third parties, except in cases where the law requires it.
  • The user's personal data is stored on the servers of the WEBSITE, which are virus-free, protected by firewalls, and monitored by professionals.
  • In the event of a hack or theft of USER's personal information, the OWNER will immediately notify the USER via email and notify the relevant authorities to minimize the negative impact.



5. How to update or delete your personal information?


  • At any time, the USER can request an update or deletion of the personal data stored on the website by sending an email or filling out the contact form on the WEBSITE.
  • The USER can also unsubscribe at any time from email communications by clicking on the "unsubscribe" link located at the end of the emails.



6. Links to third parties


The WEBSITE includes links to third-party websites and the OWNER is not responsible for any direct or indirect outcomes resulting from visiting those external websites. USERS are advised to read the privacy policies and terms and conditions of external websites.



7. Payment gateways and financial information


The WEBSITE uses external payment gateways such as PayPal and Stripe to process payments for products and services. Financial information will not be stored on the servers of the WEBSITE but will be stored on the servers of the external payment gateways and protected according to their policies.




8. Cookies


In simple terms, cookies are files belonging to the WEBSITE or third-party programs and pages that are stored in the user's browser and allow the OWNER to know things like how long the USER spends on the WEBSITE, which pages they visit, their country, device information, etc. Cookies also allow the OWNER to personalize the USER's experience, such as remembering their password to log in, displaying their name and details in the USER's account, etc.


At any time, you can delete all cookies from your browser or visit our website in incognito mode so that cookies are not stored in your browser. Deleting cookies or browsing incognito may negatively affect your experience on the WEBSITE as we may not be able to personalize your experience.



9. Third-party cookies



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